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Got a question? No problem, it happens. Check out our FAQ’s below to find the answer you are looking for. Unfortunately, we do not have the meaning of life, we’re not that far ahead just yet…

Q: Why is my cart in USD

  • All orders are processed in USD. You will checkout using USD at the most current exchange rate.

How long does the shipping time take? 

Orders to the UK and EU take 9-15 days to deliver.

Orders to America take 9-15 days to deliver

Orders to Canada and Australia take 2-3 weeks to deliver

Orders to Asia take 4-10 days to deliver

Any issues with the shipping, please don't hesitate to contact us here:

Where do you ship from?

We have our warehouse situated in different parts of the World such as in the US, Europe and China. Our main Warehouse is situated in Hong Kong.

How do I wash and care for TRZN™ clothing?

Torazen™ t-shirts, sweaters, hoodies and jackets are made out of cotton and should be cared for as a living, natural garment.

In our experience, the best way to keep your clothing as fresh and crisp always is to follow some simple wash & care instructions.

How do i track my order?

Your tracking number(s) will be provided to you by email once all of your items have been shipped. When receiving your tracking number(s), please allow up to 3-7 days for it to be activated in the shipping company's system. 

You can then track your order page by inputting your tracking number and clicking track on this page

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure your information, please consult our Privacy Policy.

Ask us anything!